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Return Policy

Because We Care

What you will do?

If you need to exchange or want a refund, send us an email at sales@karadesign.ae with photos and complete details of your order and the reason for return or exchange.

What is necessary for your refund

There will not be any returns, exchanges, or refunds if you do not like the product after its purchase. There must be an issue in the product to be eligible for the return, exchange and refund which must be shown in the photos in the email.

Size Issue

In case of a size issue, the size tag photo must be provided so that we may check whether the issue is from our side or not.

The product must not be used

The returning product must be unused and in the same condition that you received.

Time duration for exchange or refund

The exchange and Refund procedure will at least take 7 Days.

Delivery charges

Delivery charges will be applied to the Exchange and Refund. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Payment Method

You will be needed to provide your Bank account details or CNIC number for the refund of your amount through Bank transfer and Mobile Payments respectively.

Still, Have Any Questions?

Feel free to ask any query. Just drop your message and our representative will get back to you soon.

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